Terms & Conditions, Refund Policy:
- You have 4 days to cancel before the schedule date, the deposit will be non refundable and will go towards next booking and you have 6 months to redeem or deposit will be forfeit it.
- Last minute reservation is non-cancellable
- No show reservation will be charge in full and non-refundable.
- We will charge a 35% deposit estimated amount to all confirmed reservations and agreed to all terms and condition.
- We may charge a credit card fees of 5% or to avoid paying you may choose to pay with cash prior the day of service.
- We may charge a travel distance refuel fees depending on the area.
- All vehicles are non-smoking that includes all recreational drugs and it's prohibited by the CPUC Regulations Code.
- Any vehicles with moonroof standing while is in motion it is prohibited.
- No head or hand is allowed out to the window, it is prohibited by state code enforcement(your safety is important to us).
- We are not responsible or liable for any misconduct or unruly behavior in all vehicles, lost items.
- We may charge a fee for any broken items made by customers in the vehicle.
- We have the rights to changes vehicles at anytime without prior notice if needed.
- We are not responsible for any delays or late cause by traffic, etc. The times starts when the vehicle arrives at the pick up location.
- There's a cleaning charge of $500.00 such as vomiting in the vehicle. No Exceptions.
- Be responsible! Drink Responsibly at all times!
To our valued customers, we would like to inform those who have a confirmed reservation with us, with credit card on file given with a deposit will be given a courtesy call a day prior of the actual day of service. For any changes, questions, or to follow up, due to our busy schedules. To better assist you or to improve our customer service, please help us do the following:
1st: Call at (707)558-9811 or (707)329-4130 2nd: email us: firstname.lastname@example.org (reply within 24hrs) 3rd: Text is the last option.
Should you need more informations or questions, feel free to contact us at --Telephone : (707)558-9811 or (707)329-4130